The user product(customer product) is a product bought by a customer. When the user buy a product it will be recorded in the user products table for that user. You can manage your customers products from the “Products” → “User Products” admin page. For example you can delete your customer products or add a product to any user also you can edit any of your customers products.
Now imagine you want to add a product to a user manually.
- From your admin dashboard navigate to “Products” → “User Products”
- Click on “Add New” button.
- Fill the modal form with the appropriate information and click on “Add” button. The “Order ID” field is “Tajer Order ID” you can find it in “Products” → “Orders” or you can put 0 (zero) in this field if this product was without an order, also you can put 0 (zero) in the “Number Of Downloads” field.
If you want to deactivate(disable but not delete so the user still can see his/her product but she/he can’t do anything with it, for example can’t download or access it) a user product follow the following steps:
- From your admin dashboard navigate to “Products” → “User Products”
- Find the product and click on “Edit” button.
- Change the product status from the “Status” field from “Active” to “Inactive”
- Click on “Update” button.